Effective June 1, 2015
Our Commitment to Privacy:
HOW DOES ALGORHYTHM COLLECT INFORMATION?
Algorhythm maintains a website that is generally accessible to the public, but contains certain features that may only be seen and used by those who have accounts with us (“sponsors”). Algorhythm’s primary focus is the design and administration of social impact tools and systems, driven by our next-generation impact analytics that empower our users to make data-driven decisions to improve social impact programs. Algorhythm obtains personally identifiable information (“PII”) and non-personally identifiable information (“NPII”) in two primary ways.
Communicating with Algorhythm. Algorhythm may obtain PII and NPII when users visit its website or send emails, or otherwise provide PII or NPII to Algorhythm through our website, or in the case of sponsors, establish and maintain accounts with us or otherwise communicate with us through the Service.
Completing Questionnaires. Algorhythm may also obtain PII and NPII when it interacts with participants (“participants”) completing a questionnaire/survey (“questionnaires”) as instructed by its sponsor or its representative. Participants develop their own identification code based on the sponsors’ program information and the participants’ initials and date of birth in order to match individual participants’ questionnaire responses before and after completion of the questionnaire. For the benefit of the sponsor, Algorhythm will provide the individual identification codes, so that the sponsor may identify the participant and provide more tailored services to that participant based on the results of the use of the Service. As such, statistical information reported by Algorhythm to the sponsor may include PII of the participants.
WHAT INFORMATION IS COLLECTED?
Depending on your use of the Service, we may collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information (PII) – Personally identifiable information or PII is information that identifies you or can be used to identify or contact you. PII includes in the case of the sponsor or other account holders, name, address, e-mail address, telephone number, credit card or other information regarding method of payment, and any other information that can personally identify you and, in the case of participants, in questionnaires, their initials and date of birth.
Non-Personally Identifiable Information (NPII) – Non-personally identifiable information or NPII is information which, by itself, cannot be used to identify or contact you, including demographic information (such as age, gender, family income, special needs status, current location, or race, provided the covered population is large and diverse enough to maintain reasonable anonymity despite disclosure) and anonymous statistical data involving the use of the Service. Certain NPII may be considered a part of your PII if it is combined with other identifiers in a way that enables you to be identified (or if the total participant population is too small or uniform to provide anonymity when that information is disclosed). But the same pieces of information are considered NPII when they are taken alone or combined only with other NPII (for example, your viewing preferences) (and the participant population is sufficiently large and diverse).
We collect information that you submit to us. We may also receive, now or in the future, information about you from third parties and fraud screening services as part of your use of the Service.
Registering to Use the Service. You may be required to establish an account in order to take advantage of certain features of the Service. If you wish to establish an account you will be required to provide us with information (including PII and NPII) such as name, postal address, email address, username, password, and billing details, including billing address and your selected method of payment. We may also receive PII about you from third parties providing fraud screening services as part of the registration process.
Managing Your Account. If you have established an account with us, you can set various preferences and personal details. For example, you can update your account username and password.
Questionnaires. Algorhythm collects data from questionnaires, including demographic information, to perform statistical analyses of participant responses both for the purpose of fulfilling specific a specific subscription and may use this data, now or in the future, for the purposes of publishing or other commercial uses. Algorhythm will extract all individual pieces of PII (such as name, e-mail address, and, if appropriate, login ID, if any) from any questionnaire data before sharing such data with any third party. PII collected from questionnaires may be disclosed by Algorhythm to a sponsor as explained above.
Other information you intentionally share. We may collect PII or NPII if you submit it to us in other contexts.
Cookies and Action Tags. Technologies such as cookies, beacons, tags and scripts are used by Algorhythm and our service providers These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. In addition to cookies that we may place on your computer or mobile device, cookies might also be placed on your computer by the third parties we use to provide functionality related to the Service. In the course of providing other services related to the Service, such third parties could place or recognize unique cookies on your browser. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.] You do not have to accept cookies to use the website. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the “Help” section of the toolbar. However, if you reject cookies, certain features or resources of the Service may not work properly.
Log Files. We also collect NPII through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. This information may be used to analyze trends, to administer the Service, to monitor the use of the Service, and to gather general demographic information. We link this information to PII for these and other purposes such as personalizing your experience on the Service and evaluating the Service in general.
Collection of IP Addresses. As with many sites, an IP address is visible to us when users visit our website. An IP address is a number automatically assigned to an individual computer whenever the individual is connected to the Internet. Among other uses, Algorhythm uses IP addresses to help diagnose problems with our servers.
DOES ALGORHYTHM COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
WHAT DOES ALGORHYTHM DO WITH THE INFORMATION IT COLLECTS?
To Provide the Service. In general, we use the information collected to provide the Service to you and process your transactions, to help us understand who uses the Service, for internal operations such as operating and improving the Service, to contact you for customer service and billing purposes, and so that we can contact you about products and services that may be of interest to you.
Communication. We may use a Service user’s information to send a welcoming or introductory email that may confirm the user’s user name, I.D. number, password or status. Unless you “opt out,” we may send you electronic newsletters, contact you about the Service, products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences by clicking on the “unsubscribe” link in the emails you receive. If a user identifies himself or herself to us when sending us an email with questions or comments, we may use the user’s information (including PII) to respond to the user’s questions or comments, and we may file such questions or comments (with the user’s information) for future reference. We may also use the information collected to send announcements and updates regarding the Service or, if applicable, about billing account status. You will not be able to unsubscribe from these Service announcements and updates for as long as you remain identified as a user, as they contain important information relevant to the use of the Service. You will need to email email@example.com to deactivate your account.
Analyses. We may also use the information gathered to perform statistical analysis of user behavior and questionnaire responses to evaluate and improve the Service. We may link some of this information to PII for internal purposes or to improve your experience with the Service.
WHEN DOES ALGORHYTHM DISCLOSE INFORMATION TO THIRD PARTIES?
Unless specifically authorized by you, we will only disclose information we gather from you through the Service as follows.
Sponsors. We may share certain information about a participant’s use of and performance on the Service with the sponsor that provides the participant with access to the Service. Such information may include survey responses attributable to a particular participant, aggregate statistical data, and other PII and NPII.
Funding Sources. If we have received consent from a sponsor [as selected when establishing an account with us or by emailing us at firstname.lastname@example.org, we may provide such funding sources with access to a summary report of the questionnaire responses. Such summaries will not include any PII of any participant.
Laws, Law Enforcement and Legal Rights. We will disclose a Service user’s information (including PII) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We will disclose PII in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Service for our Service, to detect fraud, for assistance with a delinquent account, or to protect the safety and/or security of our users, the Service or the general public.
Third Parties Generally. We may provide to third parties NPII about Service users, including where such information is combined with similar information of other users of the Service. For example, we might inform third parties regarding the number of unique users who visit the Service, the demographic breakdown of our registered users of the Service, and the results and progress of users. The third parties to whom we may provide NPII may include affiliates, actual or potential commercial partners, prospective customers, students, customers, sponsors associated with Service users, licensees, researchers and other similar parties.
Information you expressly consent to be shared. For example, we may expressly request your permission to provide your contact details to third parties for research purposes.
Outside Contractors. We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services related to the Service, such as hosting and maintaining the Service, providing fraud screening, and developing applications for the Service and e-mail services. In the course of providing services to us, these Outside Contractors may sometimes have limited access to information collected through the Service, including users’ PII. We require our Outside Contractors to treat all PII as confidential and not disc losable, except as may be required by our contract with them or as required by law.
Sale of Business. We reserve the right to transfer information (including PII) to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Algorhythm, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Policy.
IS THE INFORMATION COLLECTED THROUGH THE SERVICE SECURE?
We want your information (including PII) to remain secure. We strive to provide transmission of your information from your computer or mobile device to the servers on which your information is maintained through means that are consistent with industry standards and to employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL).
COULD MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?
Your personal information will be hosted in the United States. Your personal information may also be processed in, or transferred or disclosed to, countries in which our service providers are located or have servers.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
Choices Generally. We will only use PII for the purposes described above or as otherwise disclosed at the time we request such information from you. You must “opt-in” and give us permission to use your PII for any other purpose. You may also change your preference and “opt-out” of receiving certain marketing communications by following the directions provided in association with the communication, or by contacting [email@example.com].
Online Tracking. We currently do not process or comply with any web browser’s “do not track” signal or other similar mechanism that indicates a request to disable online tracking of individual users who visit our websites or use our Service.
WHAT ARE MY RIGHTS TO MY INFORMATION?
Account Information. You can update your registration and other account information by visiting your account management page.
Access and Correct Your PII. If you are an account holder you the right to request the restriction of certain uses and disclosures of PII (your PII and if you are a sponsor, the PII of your participants) as follows. You can contact us in order to (i) review, update or correct the PII, or (ii) change your preferences with respect to communications and other information you receive from us, by contacting firstname.lastname@example.org. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third-parties in accordance with this Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your PII may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request, all PII stored in databases we actively use and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably practicable.
Download/backup your questionnaire data. Depending on what subscription plan you have, upon written request to us at email@example.com no more than twice a year, we will provide you with the ability to export, share and publish your questionnaire data in a variety of formats.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?