The team at Algorhythm (also doing business as Hello Insight) are delighted that you (the “Customer” or “you”) have decided to use one or more of our Impact Learning (iLearning) products and services (“Service”), such as Hello Insight (HI), Impact Capacity Assessment Tool (iCAT), and the Service Enterprise Diagnostic (SED).
“Customer Data” means all data and information that Customer, or any of Customer’s Users, inputs into the Service.
The Service may contain content and services developed by third parties and provided to us under license. You agree to respect the rights of the third parties in this content’s intellectual property, such as restrictions on copying and use, even though such rights may be specific to certain material. You shall assure that any notices such as copyright notices are retained in connection with such material.
1.2 Customer Responsibilities.
a. Access. Customer is responsible for preventing unauthorized access to the Service. Upon of any unauthorized access, Customer will notify Hello Insight/Algorhythm promptly (and in no more than 48 hours) of any such unauthorized use. Customer is responsible for all hardware, Internet service and other items necessary for the access and use of the Service.
b. Compliance with Law. Customer will comply with all applicable laws in using the Service, including all legal requirements in collecting data from individuals.
c. Customer Data. Customer is solely responsible for all aspects of the Customer Data, including but not limited to the accuracy, quality, integrity, legality, reliability, and appropriateness of such data.
d. Industry Specific Requirements. Customer will not subject Hello Insight/ Algorhythm to any requirements under industry specific regulations regarding Customer Data, such as by including any “protected health information” (as such term is defined in HIPAA and its associated regulations) without the prior written approval of Hello Insight/Algorhythm.
e. Cooperation. Customer will provide access and/or support to Hello Insight/ Algorhythm personnel for purposes of administering and configuring the Service and troubleshooting any problems relating to the Service as is necessary for the Service to function properly.
f. Copies. The Service is protected by U.S. and international copyright and trade secret laws and treaties. Customer may print and make copies of the materials regarding the Service, including the questionnaires and the results of them for any use not prohibited by applicable law. All such copies must include all of Hello Insight/Algorhythm’s proprietary notices contained in the originals without alteration of any kind.
g. Reverse Engineer. Customer may not, nor cause or permit any of its Users or any third party to, modify, reverse engineer, or create derivative works based on the Service.
h. Misuse. Customer may not misuse our Service by, among other things, interfering with its normal operation, attempting to access the Service by using a method other than through the interfaces and instructions that we provide, circumventing or attempting to circumvent any limitations that we impose on your account , or transmitting any viruses, malware or other types of malicious software through the Service. Hello Insight/Algorhythm has the right to remove any content of any kind at its sole discretion.
2. Privacy and Security.
2.2 Security. Hello Insight/Algorhythm will store and process Customer Data in a manner consistent with industry security standards. Hello Insight/Algorhythm has implemented technical, organizational, and administrative systems, policies, and procedures to help ensure the security, integrity, and confidentiality of Customer Data and to mitigate the risk of unauthorized access to or use of Customer Data.
3. Fees & Price Changes.
3.2 Price Changes. Algorhythm may change the fees charged for the Service at any time, provided that if you have purchased an annual Subscription, the change will become effective only at the end of the then-current billing cycle of your Subscription. Hello Insight/Algorhythm will provide you with 30 days prior written notice of any change in fees to give you an opportunity to cancel your annual Subscription before the change becomes effective.